That work alternative
The alternative workforce has gone mainstream. However, businesses are merely using alternative work tactically as a way to fill slots and not strategically as a long-term solution, according to Deloitte.
The consultancy finds that companies are using alternative workers across a broad range of activities, among them IT, marketing, product design and research and development. The segment includes contractors, freelance/independent workers, gig workers paid by the task and crowd workers who participate in a project.
Given the growing size of the alternative workforce, companies need to come up with new ways of dealing with it.
“What is needed is a wholesale rewiring of how organisations operate as it relates to alternative labour – one that allows it to connect the appropriate talent with the appropriate roles no matter how that talent is sourced,” says Deloitte.
However, given the criticisms levelled at businesses for their treatment of gig economy workers, Deloitte points out that companies need to consider issues of inclusion, diversity, fairness, and trust when constructing systems around alternative work.
“It’s important that the entire workforce, both alternative and traditional, be treated with respect with regard to culture, inclusion, and work assignments,” the consultancy says.