Accenture has opened a retail, fashion and consumer goods innovation hub in the fast-growing Porta Nuova innovation neighbourhood of Milan. The Accenture Customer Innovation Network (ACIN) will provide clients with a space for developing digital customer interactions and tackling issues such as harnessing social media and deploying artificial intelligence solutions.
The hub will pull together capabilities from across the company, from research, ventures and labs, studios, to innovation and delivery centre to help clients develop, scale and deliver ‘disruptive innovation’. Clients with get access to an ecosystem that includes start-ups, industry experts, universities and technology partners.
The new ACIN will add to the company Italian innovation portfolio which includes the Liquid Studio, also in Milan, the Digital Acceleration Centre and Life Sciences Centre of Excellence in Rome, the Industry Solution Centre for Automotive in Turin, and Technology Delivery Centres in Naples and Cagliari.
Accenture says Italy’s fashion and food heritage makes the Milan ACIN a strong location for helping clients understand emerging trends and consumer segments and for “ensuring that disruptive ideas are turned into innovative solutions to drive business performance”.