Just what do smart citizens want? Well, 70% of smartphone owners want to compare daily household use of gas, electricity and water with that of their neighbours, for one. They also want traffic volume maps – three-quarters are looking for sensors in streets, pavements and public areas so that they can see data on how crowded a road, shopping mall or park is, according to Ericsson ConsumerLab research on smart citizens in Beijing, Delhi, London, New York, Paris, Rome, Sao Paulo, Stockholm and Tokyo.
Unsurprisingly, those living in the surveyed cities are on the whole more open to using new tech to address issues with city life than those living in the suburbs. And they naturally view traffic concepts like interactive street signs as the most useful.
“However, 29% of respondents also predict they will use a unified biometric ID to access public services every day, and 27% see themselves using interactive road navigation on a daily basis,” says Ericsson. “These also seem like high-frequency ratings given the nature of those services.”