Facebook turns human
Facebook is hiring 3,000 additional staff over the next 12 months to deal with inappropriate material on the social network and accelerate the removal of videos showing murder and other violent acts. The move suggest the company is not even close to having adequate automated systems to improve content monitoring.
Facebook had been hoping that artificial intelligence would do the job of human beings but the recent incident with a Thai father broadcasting the killing of his daughter on Facebook Live has clearly changed minds.
"We're working to make these videos easier to report so we can take the right action sooner, whether that's responding quickly when someone needs help or taking a post down,” says CEO Mark Zuckerberg.
It is likely that Facebook will hire the extra content monitors in low-cost markets such as India and the Philippines where they currently work on a contract basis.